Picture this; you are supporting an application and a user rings you on the phone exclaiming, "The application doesn't work!" What is the user stating and how do we resolve their application issue?

Technology v Nature. The fight still continues without any clear winners. Nature%u2019s fury occasionally reminds us of how easily it can overwhelm all that modern technology has to offer, but indomitable man just goes back to the drawing board to come up with an improved solution.

Rumors have been spreading around the internet about PS3 Games having copyrights. This means that consumers cannot re-sell the games that they already own, ergo, they cannot buy cheaper second hand games. It's really no surprise that rumors with this kind of nature spread around quickly. But the fac